We are Breakwater Insurance Brokers, a team of insurance professionals who provide a seamless fusion of expert guidance and personalised service, delivering tailored insurance solutions that meet the distinct needs of each client.
We deliver a comprehensive experience that goes beyond traditional insurance brokering. At the heart of Breakwater’s approach is a commitment to exceptional client service. We prioritise building strong relationships through open communication and personalised support.
Effective insurance goes beyond just coverage, Breakwater is proactive about risk management by working with clients to identify potential risks and develop strategies to mitigate them. With this approach, Breakwater helps clients avoid unexpected challenges and enhances their overall security.
We operate with the highest standards of integrity and transparency ensuring that clients fully understand their insurance options.
Our head office is in Warrnambool, Victoria, a thriving coastal city at the end of the Great Ocean Road. This locality is no barrier to our service with clients over the entire Western District of Victoria, greater Victoria and beyond.
When you work with us, we will meet with you to get a clear picture of your interests that need protecting and any risks you are exposed to – some you may not even be aware of.
We then approach relevant insurers to arrange a coverage to suit your needs.
Importantly, as your broker, we represent you and are obliged to act in your best interests, not the insurers or our own.
Our Brokers will:
Our capabilities extend far beyond just taking your claim details and arranging your payments.
Should you need to make a claim, we provide you with all the support you need and manage the claim on your behalf.
Our claims team will:
Nothing motivates us more than achieving the best possible claims outcomes for our clients.
Our story is one of local dedication, evolving expertise and a steadfast commitment to putting our clients first.
In 1994, Warrnambool locals Jeff Dennis and John Richardson founded what would become a cornerstone of the community, Richardson & Dennis Insurance Agencies. This humble beginning, backed by a deep connection to the local farming community, marked the start of a journey dedicated to providing personalised insurance solutions.
In 2017, the business obtained its own Australian Financial Services licence and Breakwater Insurance Brokers, solely owned by Jeff Dennis, was created. It was then that Breakwater became a member of the Steadfast Broker Network, Australasia’s largest general insurance broker network. This gave our clients access to more competitive prices, better policy terms, broader coverage and more customised solutions.
In December 2022, Breakwater Insurance Brokers was purchased by the Steadfast Group.
Today, the business is led by local Managing Director, Gabrielle Toscan, backed by a team of just over 20 staff. Gabrielle is driven by a desire to build a business that genuinely considers and cares about the clients’ best interests. In an industry that has become so impersonal, Gabrielle and her team strive to make every client feel seen, heard and safe.
The team is made up of brokers and broking assistants along with claims, finance, learning and development and administration departments. We continue to be a Warrnambool-based business, with a team comprised of proud members of our community.
As we look to the future of our business, our position within the Steadfast Group combined with our local management and service team will enable us to continue to maintain our strong local relationships and reputation, while having access to the expert advice and products across the Steadfast Group.
We will continue being our clients’ locally-based insurance partner as their needs grow and evolve by offering a genuine relationship backed by world-class products and expertise.
Find out how we can help you today. Send us your enquiry.
Woodleigh Fields Pty Ltd T/As
Breakwater Insurance Brokers
ABN: 32 063 888 308 AFSL: 495738
Breakwater Insurance Brokers arrange but do not issue, guarantee or underwrite these insurance policies. This website content contains general information only about insurance products and may not suit your particular circumstances. Before making decisions about insurance products you should consider the appropriateness of the information having regard to your circumstances and the Product Disclosure Statement and any applicable Supplementary Product Disclosure Statements available from Breakwater Insurance Brokers.
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